Support
WebDev CRM is designed to be predictable, transparent, and WordPress-native - but if something doesn’t behave as expected, support is here to help.
Before reaching out, we recommend checking the documentation, which covers most setup and workflow questions. If you’re still stuck, we’re happy to assist.
When to contact Support
Please contact support if you’re experiencing:
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Errors or unexpected behaviour
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Issues with quotes, invoices, projects, or the client portal
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Stripe or email configuration problems
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Licensing or database limit questions
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Anything that feels unclear or broken
What to Include in Your Message
To help resolve issues quickly, please include:
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Your WordPress version
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Your PHP version
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The WebDev CRM plugin version
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A brief description of what you were doing
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Any error messages (or screenshots if applicable)
Providing context helps us avoid guesswork and respond faster.
Contact Support
This is the primary support channel for WebDev CRM.
Response Times
WebDev CRM is actively developed, supported and we aim to respond to your issue as soon as we can.
During Beta, some issues may require investigation before a fix is released - we’ll always be transparent about next steps.
Clear reports lead to better software. Thanks for helping improve WebDev CRM.
